Conflict is NOT a Dirty Word: Leveraging Differences in the Workplace
Conflict is an inevitable part of the workplace. When two or more people come together to share ideas and meet customer needs, their differing ideas and expectations can cause confrontation. That confrontation can be constructive—resulting in increased creativity, a wider variety of alternatives, and better results. Or the confrontation can be destructive—resulting in negative emotions, lowered trust and communication, and limited cooperation. This workshop explores the dynamics of conflict and introduces methods to resolve destructive conflict and foster constructive controversy....
Read MoreNetworking is about Building Connections, not Collecting Business Cards
True networking is about building lasting, reciprocal relationships that benefit both parties—not a shallow practice of “meet-and-greet and swap business cards,” which is often practiced, yet rarely effective. This workshop provides a framework to approach this critical business skill strategically. Learn what effective networking is and is not, and how to leverage events and relationships for success Identify your “Give” and your “Get”—what you have to offer and what you need from others Build your own personal networking map to illustrate how you are connected to and...
Read MoreUnderstanding & Embracing Change
In today’s transitional workplace, managers and employees are regularly tasked with absorbing and adapting to change. We’ll explore the ways in which change unfolds in a predictable manner, anticipate how people respond during periods of transition, and tap into the “resiliency” needed to quickly rebound from the stress normally associated with change. You’ll use a model to successfully navigate change initiatives. Understand the dynamics of change. Prepare to manage yourself while leading others through change. Build a plan for a current or impending change. Three...
Read MoreGetting the Most from Your Team
This workshop can be customized for intact work teams. The ability to lead and participate on teams is a critical skill for success in business. In this workshop, you’ll learn how to create successful teams, foster trust among team members, and overcome barriers to team effectiveness. Learning how to fully engage on a team and help others fully engage will enhance your team’s productivity, and can make work a lot more fun! Learn strategies for building “high performing” teams, including building trust, team cohesiveness, and participation Understand the role of the team leader in high...
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Deb Hornell is a visionary whose personal brand of “Cultivating Environments for Growth” extends into her consulting practice, her family and friendships, and her book: "Good Things for a Full Life."
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