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As you move up within an organization, you can no longer rely on “doing it all yourself.” Project leaders and supervisors who get sustainable results know how to leverage the talent of others to meet critical goals—providing direction, resources, and coaching to set staff up for success. You’ll learn tools for effective coaching and feedback, skills for handling a variety of performance issues, and how to make performance management an integral part of the workday, not just a once-a-year exercise.
- Set clear expectations for performance.
- Provide meaningful feedback to reinforce and reward others.
- Utilize coaching on a daily basis to leverage employee strengths and address potential roadblocks.
Three hours
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Deb Hornell is a visionary whose personal brand of “Cultivating Environments for Growth” extends into her consulting practice, her family and friendships, and her book: "Good Things for a Full Life."
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